In order to deeper define the profile and needs of the elderly in the study area, a survey addressed to a representative sample of elderly living in neighborhoods that have been identified. Part of the questions of the direct survey spur from the interaction with some elderly associations in Milan that has recently developed a research on elderly mobility in Genoa, and with ISFORT3 that provides yearly an analysis of the mobility in Italy in its AUDIMOB Observatory. The Milan Municipality that declared their interest in the research project together with AUSER and Società Umanitaria, will help the researchers to identify the sample of elderly to be interviewed.

The survey is composed by the following main sections: 

– socio-economic data, demographic data, health status, and physical functioning;

– elderly social networks and social activities;

– travel behavior;

– the demand for LPT services; evaluation of the LPT service: strengths and weaknesses;

– the demand for the welfare services and community welfare: strengths and weaknesses;

– the neighborhood where they reside: strengths and weaknesses;

– factors that mainly contribute to their (perceived) QofL.

Moreover, a little group of elderly that took part to the survey will be selected in order to be followed up and monitored in their daily activities using wearable sensors and GPS trackers and combined with diary with a written overview of their activities. This analysis will allow observing the behavior and preferences of old people with their daily activities in the surrounding environment. Besides, this will be fundamental to learn directly from the daily practices that elderly people are putting in place in a spontaneous and unplanned way. Moreover, the use of the aforementioned technologies will allow for a direct communication with study participants, giving the opportunity to collect real-time information (i.e. when performing a specific task, i.e. hopping on the bus or reaching a community service, we could have simultaneous feedback on their preferences, level of satisfaction, emotional status, etc.).

In this section, the experiences of elderly people living in Milan neighborhoods involved in the survey and in the monitoring activity are reported.